Frequently Asked Questions

I have toys I'd like to give away - how can I get them to Joy of Giving?

Head to Get Involved and fill out a form to donate your preloved, second-hand and used toys.

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What makes Joy of Giving different from other organisations?

By giving your preloved toys to us, you'll be directly contributing to our mission of finding a new home for each item. We aim to assist those who require help in purchasing toys for children, as well as those who share our commitment to repurposing preloved toys, reducing waste, and lessening our environmental impact.

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Where are my old toys going?

Your preloved toys are going to individuals across NSW who have registered to receive preloved, second-hand and used toys.

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What kinds of toys does Joy of Giving accept?

We accept all toys that are clean, in no working order and have no missing or small parts. We take books, stuffed toys, plastic toys and battery-operated toys with working batteries.

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Is there a weight limit on how much I can put in the box?

While we do not impose a limit. It's best to make sure the box is still able to be lifted and ideally strong enough not to break.

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How can I get involved volunteering for Joy of Giving? 

There are many ways to get involved:

- Volunteer to help clean, sort and deliver toys

- You could also support us with operational and administrative tasks, such as handling inquiries, managing marketing efforts, and overseeing our social media presence.

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What costs are involved in circulating toys?

The main investment is the time from our volunteers. However, there are some costs to cleaning, sorting and transporting toys. If you would like to support Joy of Giving, please click below to make a financial donation. Donations of $2 or more go a long way