Frequently Asked Questions

I have toys I'd like to give away - how can I get them to Joy of Giving?

Head to Get Involved and fill out a form to donate your preloved, second-hand and used toys. We then give you a call to arrange a time and place to pick up your box of toys

Why should I donate to Joy of Giving and not elsewhere?

What makes us unique, is that when you donate your preloved toys to us, we find an individual's home for them. We help individuals who could use assistance in purchasing toys for children or for those who wish to support the value of preloved toys and reducing waste and our impact on the environment.

Where are my old toys going?

Your preloved toys are going to individuals across NSW who have registered to receive preloved, second-hand and used toys.

How do I schedule a pick-up?

By going to the Get Involved page, you can register your interest in supplying toys. We then contact you to arrange a time to pick your toys up in a box.

What kinds of toys does Joy of Giving accept?

We accept all toys that are clean, in no working order and have no missing or small parts. We take books, stuffed toys, plastic toys and battery-operated toys with working batteries.

Can I give more than one toy?

Yes. There is no limit to how many toys you wish to donate. In fact, the more the merrier.

Is there a weight limit on how much I can put in the box?

There is no limit. It's best to make sure the box is still able to be lifted and ideally strong enough not to break.

How do I cancel my pickup?

Email the team and we can call you to arrange an alternative time that suits you

How can I get involved volunteering for Joy of Giving? 

There are many ways to get involved:

> Run a toy drive with friends, family or work

> Reach out to your community to collect preloved toys

> Volunteer to help clean, sort and deliver toys

What costs are involved in donating toys?

The main investment is the time from our volunteers. However, there are some costs to cleaning, sorting and transporting toys. If you would like to support Joy of Giving, please click below to make a financial donation. Donations of $2 or more go a long way